Refunds and Return Policy
At Vanguard Athletics, your satisfaction is our priority. We stand behind the quality of our products and want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.
30-Day Returns
We accept returns on eligible items within 30 days of delivery.
To be eligible for a return, your item must be:
- Unworn and unused
- In its original condition
- Free from stains, odors, pet hair, or damage
- Returned with all original tags and packaging
Items that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on:
- Compression socks
- Mouth patches
- Headbands
- Opened recovery or personal care products
- Gift cards
- Final sale or clearance items
Exchanges
Need a different size or color?
We're happy to help with exchanges, subject to product availability. Contact our support team within 30 days of delivery, and we'll assist you with the exchange process.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the product and packaging
Once reviewed, we'll gladly send a replacement or issue a full refund at no additional cost.
Refunds
Once your return has been received and inspected, we'll notify you of the approval status.
If approved, your refund will be issued to your original payment method. Please allow 5–10 business days for your financial institution to process the refund after it has been issued.
Shipping fees are non-refundable unless the return is due to our error or a defective product.
Return Shipping
If your return is due to:
- A damaged item
- A defective product
- An incorrect item sent by us
We will cover the return shipping costs.
If you're returning an item because you changed your mind, ordered the wrong size, or no longer want the product, return shipping costs are the customer's responsibility.
Return Processing
Once your return arrives at our facility, please allow up to 3 business days for inspection and processing.
You'll receive an email confirmation once your refund or exchange has been processed.
Order Cancellations
Orders are processed quickly to ensure fast shipping. If you need to cancel or modify your order, please contact us as soon as possible.
While we'll do our best to accommodate your request, we cannot guarantee changes once an order has entered processing.